Privacy Policy

What We Collect

Information you voluntarily provide in inquiry forms, messages, or emails, including your name, company name, email, phone, product requirements, and uploaded drawings or list files.

Technical information automatically recorded by the server and browser when you visit the site, such as IP address, browser type, visit time, and pages viewed.

How We Use This Information

To respond to inquiries, calculate quotes, arrange production and shipping, and handle necessary order and document communication.

To improve product displays, specifications, and website structure so we can understand customer needs faster.

With your explicit consent, to send information related to products, market trends, or exhibitions; you can ask us to stop at any time.

Use of Cookies

Essential cookies are used for basic website functions and secure operation and cannot be disabled.

Analytics cookies help us understand how visitors use the site so we can improve pages and product information.

Marketing cookies are used to show you more relevant products, case studies, and quote information.

You can adjust your choices anytime in the cookie notice at the bottom of the page; your choices are stored in your local browser.

Information Sharing and Disclosure

We do not sell your personal information.

To complete necessary steps such as inspection, testing, booking, and customs clearance, we may provide necessary information to third-party organizations (such as inspection agencies, freight forwarders, and customs brokers), limited to what is needed to complete that step.

When required by laws and regulations or by judicial authorities in accordance with the law, we will provide it as required.

Information Security

We protect your information through measures such as access control, tiered permissions, and transmission encryption.

Uploaded drawings and lists are used only for this inquiry and order execution and will not be used for other purposes.

If a security incident occurs that may affect your rights, we will notify you in accordance with the law and take remedial measures.

Your Rights

You may request access to, correction of, or deletion of the personal information you provide, and you may also request that we stop sending you commercial information.

To exercise these rights, please contact us using the contact details below, and we will handle it within a reasonable period.

Policy Updates

This policy may be adjusted due to business or legal requirements; updates will be posted on this page with the update date noted.

Contact Us

If you have any questions about this policy, or wish to access, correct, or delete your information, please contact: Emailsales@ugbsteel.comPhone +86 189 3306 3455, Address 88 Steel Avenue, Lingang Industrial Park, Chaozhou Chao'an Economic Development Zone, Guangdong Province, China, Jiangsu.