Team & Careers

Team & Careers

Our team is organized by customer touchpoints, not stacked by internal functions. Every department is directly accountable for customer issues.

Departments & Responsibilities

DepartmentResponsibilitiesContact Email
International Trade Dept.Handles export inquiries, quotation costing, contracts, and documents. Regional teams cover Southeast Asia, the Middle East, South America, Africa, the CIS, and Europe.sales@ugbsteel.com
Technical Support TeamProvides material selection advice, standard comparison, processing solutions, and drawing review. Participates in technical clarification and quality dispute resolution.tech@ugbsteel.com
Production Planning Dept.Handles scheduling and delivery commitments. Coordinates rolling, finishing, and processing. Arranges production in batches by project milestones.plan@ugbsteel.com
Quality Inspection CenterHandles incoming raw material and outgoing finished product inspection, issues quality certificates, and manages traceability. Supports third-party witness inspection.qc@ugbsteel.com
Logistics & DocumentsHandles booking, port consolidation, loading supervision, and document preparation. Arranges commodity inspection and certificates of origin. Tracks in-transit and arrival status.logistics@ugbsteel.com
After-Sales ServiceSupports arrival acceptance, handles quality disputes through to closure, and leads root cause analysis and improvement tracking.service@ugbsteel.com

Open Roles

PositionKey ResponsibilitiesWhat We Value
Foreign Trade (Southeast Asia / Middle East)Regional client development and order follow-up, quotation costing and contract executionAble to read technical specifications, willing to focus on one market long term
Technical Support EngineerMaterial selection advice, standard comparison, processing solutions and quality dispute handlingMetallurgy or materials background with on-site experience
Logistics and Documentation SpecialistBooking, port consolidation, loading supervision, document preparation and export complianceFamiliar with L/C terms and major export port procedures
Production Planning SpecialistScheduling and delivery confirmation, coordinating rolling and processing operationsDelivery-sensitive, data-driven
Please send your resume tohr@ugbsteel.com, with the email subject line "Position + Name + Years of Experience". We will reply within one week about whether to arrange an interview.

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